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Elements and Performance Criteria

  1. Interpret and comply with legal and industry requirements relating to service operations
  2. Inspect and test fire hose reels
  3. Install replacement fire hose reels

Evidence Required

Knowledge needed to achieve the performance criteria

Knowledge and understanding are essential to apply this unit of competency in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit are listed below

The key features of legislation regulations and codes applicable to inspecting testing and replacing fire hose reels

The purpose of the Building Code of Australia

The implications of NOT applying legislative requirements to job functions

Action to take when a breach of health safety and other policies occurs

Reasons for conducting a periodic maintenance schedule

Implications of crossthreading water connections

Steps and processes to be followed when unusual or nondocumented faults are found

Implications of not completing the documentation as required

Reasons why activities related to work on reticulated water systems are restricted to licensed plumbers

Awareness that operating a fire hose reel may activate a booster pump

Specific skills needed to achieve the performance criteria

To achieve the performance criteria some complementary skills are required These relate to the ability to

apply correct manual handling techniques

use hand and power tools safely

use tools with dexterity

connect pipe and hose joining componentssystems

report and record information neatly and legibly when completing documentation

apply language literacy and numeracy skills to

communicate with others in a clear and concise manner in both written and verbal modes

read understand and comply with work instructionsspecifications

read understand and record measurements

utilise effective customer service skills and relate to people from a range of social and cultural backgrounds

plan and organise work in order to estimate time to complete activities and prioritise tasks

use appropriate workplace housekeeping procedures

be aware of OHS issues and requirements in order to work safely

Other units of competency that could be assessed with this unit

The following units of competency must be assessed prior to this unit

PRMPFESB Identify fire protection equipment

PRMPFES04B Identify fire protection equipment

PRMPFESC Prepare for installation and servicing operations

PRMPFES06C Prepare for installation and servicing operations.

Resources required to assess this unit

The following resources should be available

access to customer premises or a simulated workplace environment

assessment documentation

all necessary tools specialist equipment manuals spare parts and relevant documentation

training and assessment record book

Gaining evidence to assess this unit

For valid and reliable assessment of this unit the competency should be demonstrated over a period of time and be observed by the assessor or assessment team working together to conduct the assessment The competency is to be demonstrated in a range of situations which may include customerworkplace interruptions and involvement in related activities normally experienced in the workplace

Assessment of competence over the full range of performance criteria should be made through practical demonstrations at a customers premises However at times this may not be practicable and in these situations the conditions normally available to the candidate may be simulated in an environment suitable for assessment

Assessment on only one type of fire hose reel as detailed in the range statement is required as the ability to transfer skills to other types is inferred from this assessment Oral questioning may also be used to provide evidence of this ability

Candidates should also be given the opportunity to practise and undertake selfassessment of performance before requesting formal assessment

All safety requirements must be strictly adhered to during all practical activities

Oral questioning or a written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a preference between oral questioning and written assessment questions are to be identical

Assessment of evidence should establish the candidates ability to perform the job to the standard required in the workplace

Supplementary evidence may be obtained from relevant authenticated correspondence or reports from supervisors or team leaders Other forms of evidence may include audit reports clientcustomer survey reports and appraisal reports

Note The candidate should be encouraged to compile a portfolio of examples of completed documentation relevant to the candidates organisation One accurate example of each completed document is suggested as sufficient to infer competency and the ability to transfer the appropriate skills to each document type when required in the workplace Oral questioning may also contribute as evidence of this ability

Information derived from enterprise policy and practices must be treated as commercialinconfidence

Performance and assessment of this unit must be carried out within the relevant requirements of the following legislative and industry framework

building Actsregulationscodes

Australian Standards identified as relevant to the required maintenance procedure

environmental regulations

manufacturers specifications

organisational requirements including OHS policies and procedures

OHS legislation codes and regulations

Key competency levels

There are a number of processes learnt throughout work and daily life that are required in all jobs They are fundamental processes and generally transferable to other work environments Some of these work processes are covered by the key competencies listed below Information provided to each question highlights how these processes are applied in this unit of competency

The number in brackets indicates the level to which the key competency should be demonstrated

Perform the process

Perform and administer the process

Perform administer and design the process

How can information be collected analysed and organised

Gather analyse and organise information from a number of sources such as customer including regulatory and manufacturer sources with regard to fire hose reel servicing operations

How can communication of ideas and information be applied

Discuss with customer to confirm their requirements and complete administrative documentation

How are activities planned and organised

Prepare servicing activities in the field with regard to meeting customer requirements

How can teamwork be applied

Provide support and assistance to team group measuring knowledge and understanding

How can the use of mathematical ideas and techniques be applied

Discuss basic mathematical techniques including updating maintenance schedules and adhering to designated work schedules

How can problemsolving skills be applied

Prepare activities to undertake solving problems in relation to processes to be followed when unusual faults are detected

How can the use of technology be applied

Discuss and apply technical fire protection principles in the maintenance of fire hose reel assemblies


Range Statement

The range statement links the required knowledge and organisational and technical requirements to the workplace context. It describes any contextual variables that will be used or encountered when applying the competency in work situations. It allows for different work practices and work and knowledge requirements as well as for differences between organisations and workplaces. The following variables may be present for this particular unit.

Legislative and industry requirements may include:

relevant Commonwealth and state/territory building Acts/regulations/codes

OHS legislation, codes and regulations

relevant current Australian Standards e.g. AS1851

Building Code of Australia

dangerous goods regulations

licensing arrangements

environmental regulations

building surveyor requirements

other relevant legislation (including international and shipping/marine codes) relating to fire protection equipment

Australian petroleum industries' requirements.

Work procedures may include:

instructions from colleagues/supervisor/manager

specific customer requirements

assignment instructions

equipment manufacturers' requirements

reporting and documentation requirements

personal protective equipment requirements.

Relevant persons may include:

team leaders

supervisors

managers

colleagues

customers.

Potential and actual breaches of legislative and industry requirements could be identified by:

direct observation

as part of workplace quality assurance teams.

Organisational requirements may be located in quality assurance and/or procedures manuals relating to:

legal and organisational policy/guidelines

personnel practices and guidelines outlining work roles, responsibilities and delegations

legislation relevant to the service operation

OHS policies, procedures and programs

documentation and information systems and processes

use of electronic job scheduling and communication devices.

OHS policies and procedures may relate to:

employer/employee rights and responsibilities

the OHS hierarchy of control

assessing the work site for hazards and risks prior to preparing the work site for the work procedure

displaying signs and/or utilising barriers in the work area

hazard and risk identification and reporting

risk assessment and control measures

incident/accident investigation

OHS audits and safety inspections

safe operating procedures/instructions including:

working safely around electrical wiring, cables and overhead powerlines

working safely around tools and equipment

working safely on ladders and raised platforms

risk and hazard recognition

emergency procedures

awareness of electrical hazards

following confined spaces procedures

utilising personal protective equipment including:

safety glasses or goggles

safety boots or shoes

hard hat

ear muffs or plugs

appropriate gloves and overalls

sun hat

dust mask

equipment maintenance and use

use and storage of hazardous substances

First Aid.

Fire hose reeltypes may include:

wall-mounted

swing-hinged

vehicle-mounted.

Installation is from an existing riser, fitted with a control valve.

Customer requirements may include:

provision of routine services

provision of non-routine or urgent services

confirmation of, or variations to, service instructions

sighting work permits

sign-in/out procedures for entry to or exit from premises

written or verbal confirmation of services provided and/or future maintenance schedule.

Documentation may include:

job card

service tag

customer recommendation forms

service agreements

expense claims

application for credit form

equipment recommendation form

Fleetcard

corrective action report

petty cash voucher

certificate of inspection

product documentation

maintenance record system.

Note: The service technician is not permitted to undertake any installation, replacement, maintenance and repair functions that are restricted to licensed trades or occupations.

Any installation or repair procedures involving work to equipment/resources prior to the control valve is restricted to licensed plumbers only.

Australian Standards are frequently revised and users must always check for currency.